Lucy starts from the Centrum, a few streets from the squares where the tour groups gather each morning. She has a way of making a hotel room feel quieter than it is, drawing the curtains and dimming the lamps before anything else. Erotic oil and tantra are what guests ask her for, most often for an hour after a full day on the canal ring. She works in English and nothing else. At twenty-four she is gentle, amused by small things and entirely clear about her limits. If you are still out when you write, give the hour you expect to be back in the room rather than the hour of the message, and the reply plans her arrival around it. She counts on a shower already taken and the day's shoes and bags put to one side, since she brings her own towels and oil. For tantra she suggests ninety minutes rather than one hour, because the breathing at the start takes its own share of the time.

Lucy decides which bookings she takes and may decline any of them; she sets the limits for what a session includes, says what they are, and may end a visit at any point, as the terms set out.